Communication tips1111 unread replies.1111 replies.A former
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Get it written →Communication tips1111 unread replies.1111 replies.A former boss once brought something to my attention that has stuck with me ever since.One day, while listening to me as I called a client on the phone, he overheard me say, ‘Please tell Mr. Smith I called.’ In my mind, I thought I was pleasant enough with the inclusion of ‘please’; however, he suggested I was telling the person on the other end of the phone instead of asking him. To be honest, I’d never really thought about it. He continued that I should perhaps rephrase my request to be, ‘Can you please let Mr. Smith know I called?’ I’m saying the same thing, albeit in a nicer way, when I ask instead of tell.Can you think of any pleasantries to add to the discussion? Perhaps a suggestion about protocol or etiquette. Feel free to ‘Like’ good suggestions, as I’ll sort the list by the most popular entries.
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