Writer Choice
38020
Your employee training manual is almost complete. You realize the importance of customer service and satisfaction, and you have decided to include an example of a customer satisfaction survey in your training manual so that your employees can see what they will be measured on. After you complete the survey, you will also create a memo that will be placed in the training manual for new Medical Assistants to educate them on the importance of customer service and the impact it has on the success of an organization.
In the Medical Assisting field, you will demonstrate many diverse skills. In addition to patient care and technique skills, digital literacy is equally important. Creating forms, documents, and patient education pieces may be a vital part of your role in providing support to your healthcare team.
To complete this assignment, do the following:
Create a patient (customer) satisfaction survey related to the healthcare profession using SurveyMonkey. Include at least 10 unique questions in your survey that focus on the patient’s entire experience throughout the visit.
To complete this part of the assignment, you must sign up for a free, limited account on SurveyMonkey. For tips on signing up and important information about creating your survey, download the document below.
Survey Assignment Instructions
Create a memo for new Medical Assistants explaining how customer service impacts reimbursement of physician services and overall expense reimbursement for the medical facility. Also explain how and why customer service is the one thing that sets their organization apart from their competitors. When writing your memo, be sure to:
Organize your thoughts and use the effective communication skills you learned previously.
Use proper memo formatting.
TIP: Word memo templates are available when you first open Word or when you select New from the File menu. Search for “memo” to find a suitable memo format to use for this assignment.
Remember to apply a tone that is suitable for new Medical Assistants.
Submit your completed assignment by following the directions linked below. Please check the Course Calendar for specific due dates.
To submit your assignment, do the following:
Paste the web link to your completed survey into a Word document.
Save your memo in a separate Word document.
Zip both Word documents into a single “.zip” file.
Collepals.com Plagiarism Free Papers
Are you looking for custom essay writing service or even dissertation writing services? Just request for our write my paper service, and we'll match you with the best essay writer in your subject! With an exceptional team of professional academic experts in a wide range of subjects, we can guarantee you an unrivaled quality of custom-written papers.
Get ZERO PLAGIARISM, HUMAN WRITTEN ESSAYS
Why Hire Collepals.com writers to do your paper?
Quality- We are experienced and have access to ample research materials.
We write plagiarism Free Content
Confidential- We never share or sell your personal information to third parties.
Support-Chat with us today! We are always waiting to answer all your questions.
