Six Sigma
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1. Some people assert that Six Sigma Quality levels represent overkill in most industry situations. Counter this assertion with industry examples where less than six sigma quality would significantly impact industry performance and perhaps social welfare at large.
2. In addition to technical quality characteristics, customer have other needs and expectations through the life cycle of product purchase and use. Discuss these needs and expectations with respect to the dimensions of product quality as appropriate.
3. Explain the concept of lean production. Describe its relation to Six Sigma.
4. Explain why in the initial stages of Six Sigma implementation in a firm, it is advantageous to choose project that have a high likelihood of success
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