Planned Parenthood
39843The controlling function of management involves gathering information and monitoring activities and performance, comparing actual results with expected or desired results, and when appropriate, intervening to take corrective action. Controlling is a function of managers at all levels, and its basic purpose is to ensure that what is intended is done. Quality control, infection control, performance improvement, risk management, cost control, utilization review,
narcotics control, budgets, position control of staffing levels, and credentials review are all control or control-like activities.
RM and Quality Improvement
Examine productivity controls in place
Examples:
Control charts
Benchmarking
Supply Chain Management
Inventory control
Materials Management
Evaluate quality practices such as TQM, Six Sigma, ISO, other systems
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