The Impact of Social Norms on Verbal Communication
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Social norms guide our conversational interactions with others. This can become evident when we consider different contexts.
For this Discussion, please respond to the following:
Please identify at least two social norms in your organizational context. How did you learn them (was this formal or informal)?
What types of social norms guide your verbal communication choices at work?
How might these be different from the social norms that guide your verbal communication choices in your household or while with friends?
Please offer at least two guidelines that can be applied to help avoid cultural biases.
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