Comprehensive Customer Service Portfolio

Comprehensive Customer Service Portfolio

Introduction

Brief presentation of the selected case, and work in general

Detailed customer background and needs assessment

Introduce the client, their social history, their attitudes, background, and their current problem.

It is important that they identify the challenges and needs here.

This customer has multiple needs, spanning at least three of the service categories

(e.g., housing, mental health, substance abuse).

A Collaborative Care Plan

Plan that contains the problem and needs.

Identify the problem, goals, and the objectives of those goals

e.g. Goal: Client will stop drinking

Objectives:

1. Client will undergo detox treatment for a period of 90 days

2. Client will attend meetings of Alcoholics Anonymous (AA) for a period of one year~o.

Involve at least three different services, programs, or agencies.

Mobilization Plan: Describe the community resources and services you would mobilize to

meet the customer’s needs.

Engagement strategy: detail the approach to engage the customer with these services,

addressing potential challenges and resistances.

Effectiveness Evaluation

Propose a plan to monitor and evaluate the effectiveness of services and adjust accordingly

necessary.

A reflection on the experience

Discussing what you learned and how you might approach such scenarios in the future.

Conclusion

Summary of the counseling plan carried out explaining the main points of the work.

References (1 page only)

Collepals.com Plagiarism Free Papers

Are you looking for custom essay writing service or even dissertation writing services? Just request for our write my paper service, and we'll match you with the best essay writer in your subject! With an exceptional team of professional academic experts in a wide range of subjects, we can guarantee you an unrivaled quality of custom-written papers.

Get ZERO PLAGIARISM, HUMAN WRITTEN ESSAYS

Why Hire Collepals.com writers to do your paper?

Quality- We are experienced and have access to ample research materials.

We write plagiarism Free Content

Confidential- We never share or sell your personal information to third parties.

Support-Chat with us today! We are always waiting to answer all your questions.