Wk 1 Case Analysis: Organizational Development Process
Wk 1 Case Analysis: Organizational Development Process
Assignment Instructions
As a scholar, practitioner, and leader in organizational development (OD), you may encounter challenges in your organization that have impacted other organizations. It will be advantageous to stay abreast of emerging industry and global circumstances impacting other businesses, companies, and organizations.
For this assignment, you will conduct an organizational analysis using a current organizational development case study.
Assignment Prep
Review each of the organizational development case studies in Chapter 1 (pages 25–30) of the textbook:
• Case Study 1: Increasing Employee Participation in a Public Sector Organization
In the Republic of Ireland, a special initiative aimed to reduce bureaucracy in the public sector to gain efficiency, improve customer service, and improve interdepartmental coordination (O’Brien, 2002). Many programs of this type have been launched in other organizations as top-down mandates from senior management, causing frustration and decreased commitment among staff members who resisted the mandated changes.
One department wanted to do things differently. The offices were in the division of Social Welfare Services, a community welfare organization of 4,000 employees. Two Dublin offices (50 employees each) became the focus of this case. These offices chose to involve employees in the development of an initiative that would improve working conditions in the department as well as increase the employees’ capacity for managing changes. A project steering team was formed, and it began by administering an employee survey to inquire about working relationships, career development, training, technology, and management. Follow-up data gathering occurred in focus groups and individual interviews. The tremendous response rate of more than 90% gave the steering team a positive feeling about the engagement of the population, but the results of the survey indicated that a great deal of improvement was necessary. Many employees felt underappreciated, distrusted, and not included in key decisions or changes. Relationships with management were also a concern, as employees indicated few opportunities for communication with management and that jobs had become routine and dull.
The steering team invited volunteers (employees and their management) to work on several of the central problems. One team worked on the problem of communication and proposed many changes that were later implemented, including a redesign of the office layout to improve circulation and contact among employees. As the teams continued discussions, they began to question standard practices and inefficiencies and to suggest improvements, eventually devising a list of almost 30 actions that they could take. Managers listened to employee suggestions, impressed by their insights. As one manager put it, “I have learned that a little encouragement goes a long way and people are capable of much more than given credit for in their normal everyday routine” (O’Brien, 2002, p. 450).
The joint management–employee working teams had begun to increase collaboration and interaction among the two groups, with each reaching new insights about the other. As a result of the increased participation, “There appeared to be an enhanced acceptance of the change process, coupled with demands for better communications, increased involvement in decision making, changed relationships with supervisors and improved access to training and development opportunities” (O’Brien, 2002, p. 451).
Assignment Deliverable
Write a 525- to 700-word analysis of the selected case study. In your analysis:
• Describe the organizational setting.
• Explain the underlying organizational challenge to be addressed.
• Explain why the case study is of particular interest and relevance.
• Summarize ways the organizational development (OD) interventions were effective or ineffective.
• Describe the impact of the OD process on the people, processes, and technology of the organizational ecosystem dynamics.
Cite 2 or 3 scholarly sources to support your analysis.
Format all citations and references according to current APA 7th edition guidelines.
Submit your assignment.
Collepals.com Plagiarism Free Papers
Are you looking for custom essay writing service or even dissertation writing services? Just request for our write my paper service, and we'll match you with the best essay writer in your subject! With an exceptional team of professional academic experts in a wide range of subjects, we can guarantee you an unrivaled quality of custom-written papers.
Get ZERO PLAGIARISM, HUMAN WRITTEN ESSAYS
Why Hire Collepals.com writers to do your paper?
Quality- We are experienced and have access to ample research materials.
We write plagiarism Free Content
Confidential- We never share or sell your personal information to third parties.
Support-Chat with us today! We are always waiting to answer all your questions.
