1. What role did Warren’s existing telehealth infrastructure have in enabling the leadership team to quickly expand

1. What role did Warren’s existing telehealth infrastructure have in enabling the leadership team to quickly expand telehealth services during the pandemic? How did their experience compare to other health care organizations/ providers experience during this same period? 2. What factors do you think contributed to the CEO’s vision of Warren providing 25 to 30 percent of its ambulatory care visits via telehealth? How would one determine that goal and whether it’s feasible? How might the standardized scoring tool be useful if at all? Explain. 3. How have telehealth regulations and standards changed since the pandemic of 2020? Reimbursement practices? What factors have led or contributed to this change?