TQM Tool Selected Appropriate Tool Selected for respective scenario 15 19 TQM Tool completed correctly TQM Tool completed correctly 20 25

Week 5: TQM Tools

There are many quality management tools in the industry. Chapter 15 focuses on the various tools and when it’s appropriate to use. There are two Critical Thinking exercises in this assignment. You may complete using this Assignment Template.

ASSIGNMENT GRADING RUBRIC

Category Description Points Percentage

TQM Tool Selected Appropriate Tool Selected for respective scenario 15 19

TQM Tool completed correctly TQM Tool completed correctly 20 25

Analysis of Scenario Provide a 5-7 sentence explanation for the tool(s), including why you used it, and what the data reflects 40 50

APA Paper is formatted using APA guidelines and includes a title page, and references cited properly 5 6

Total All sections meet or exceeds above requirements 100 100

Action

Requirements: 500

GSCM326 WEEK 5 ASSIGNMENT: TQM TOOLS

There are many quality management tools in the industry.  Chapter 15 focuses on the various tools and when it’s appropriate to use.  There are two Critical Thinking exercises in this assignment. In Chapter 15, complete the following:

PART I. WHICH TOOLS TO USE

PART II. CONSTRUCTING A FLOWCHART: SCHEDULING A MEETING

Marion read that even the most routine tasks can be flowcharted and that when they are, the diagram may reveal complexity that is both surprising and unnecessary. She thought she would test this by flowcharting a process that seemed to be the most used in her organization, scheduling a meeting. She convened a meeting of her direct subordinates, and together they have listed the steps involved in scheduling a meeting. Now they are ready to develop the chart. You are the facilitator. Lead them through the diagramming process. (Draw the flowchart.)