“If you want to make enemies, try to change something.Many hospitals and health care organizations do not Carefully plan their operations and are resistant to projects.

Woodrow Wilson stated, “If you want to make enemies, try to change something.Many hospitals and health care organizations do not Carefully plan their operations and are resistant to projects. Projects create change, and operational planning often requires change as wellAs stated in the textbook, there is well- documented psychological research that supports the idea that most people dislike change, or rather, dislike the uncertainty that accompanies change. For the purpose of this discussion, you have decided to run a project that will look at creating a new operational process for your healthcare organization. First, describe why you think your organization’s reaction to this project may be negative. Second, list some steps that can be used to address this reaction. Would return on investment analysis be possible and useful at this point? Lastly, how might you as a healthcare manager, address the issues faced by those resistant to the change? Refer to Matthew 18:15-20 for guidance in your approach.