For this question, assume you are employed as an HR consultant for a mid-sized bank

For this question, assume you are employed as an HR consultant for a mid-sized bank. The bank employs 200 tellers across its branches. Review the details of the teller position as provided on O*Net ( http://www.onetonline.org/link/summary/43-3071.00 ).

Based on this information, the bank decides that the ideal candidate for this position will possess the following factors:

1. Have at least a high school EDUCATION (bachelor’s or associate’s degree desirable).

2. Have EXPERIENCE as a teller or in a related field (cashier, billing clerk)

3. Be able to perform basic MATH SKILLS related to banking (for example, count currency quickly and accurately and balance a cash drawer correctly).

4. Be KNOWLEDGEABLE OF VERIFICATION requirements for bank transactions (for example, errors in check and proper identification to authorize transactions).

5. Have good INTERPERSONAL SKILLS (for example, speak clearly, make good eye contact and develop rapport easily).

6. Be MOTIVATED to work.

PART 1: Identify which selection methods (e.g. resume, interview, test, role play exercise, reference check or personality inventory) you would recommend for each of the six factors listed above. You can use the same selection method more than once if you believe it is appropriate for more than one factor. Below is an example of how you might justify using an application form as an appropriate selection method for education.

1. Education – selection method: Application Form

Justification: A question on the application form can ask applicants to describe their education. This selection method makes it easy and inexpensive to obtain this information.

2. Work Experience – selection method: _________________________________________

Justification:

3. Math Skills – selection method: __________________________________

Justification:

4. Verification Knowledge – selection method: __________________________________

Justification:

5. Interpersonal Skills – selection method: ______________________________________

Justification:

6. Work Motivation – selection method: ______________________________________

Justification:

Part 2:

The bank collected the following data over the past five years:

Males applied = 200 Females applied = 300

Males hired = 40 Females hired = 45

Based on this information, the selection ratio for men is 20% (40/200), whereas the selection ratio for women is 15% (45/300). Dividing the minority group (women) by the majority group (men) results in an answer of 75% (15%/20%). Since the result is less than 80%, adverse impact exists. The organization needs to explore the selection process to identify what might be the cause of this disparity.

In this part of the question – you will conduct this analysis.

The bank compiled selection data on three racial groups during the past year: Caucasians, African Americans and Latinos. The data is as follows:

Number applied

Number hired

Caucasians

90

27

African Americans

50

10

Latinos

40

10

Answer the following:

a. What are the selection ratios for each of the three groups?

b. Does adverse impact exist when you compare the African American applicant pool with the Caucasian applicant pool? Show your work.

c. Does adverse impact exist when you compare the Latino applicant pool with the Caucasian applicant pool? Show your work.

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