QUALITY MANAGEMENT AND CONTINUOUS QUALITY IMPROVEMENT
For this discussion, you will use information from your assigned readings and leaders in your organization. Discuss the following:
1. How are quality outcomes measured in your organization? Describe the process of data collection, variance investigations, changes in protocols and service delivery, the implementation process, and post-implementation monitoring. Include personnel involved in each step of the process.
2. Give an example of a continuous improvement project that occurred in your work area. What worked well? What did not work well? How could the process be improved?
INSTRUCTIONS
1. Must have an introduction and conclusion.
2. References: Minimum of two (2) total references: one (1) from required course materials and one (1) from peer-reviewed references.
3. COURSE MATERIALS TO BE USED TEXTBOOK
TEXTBOOK
1. Effective Leadership and Management in Nursing Eleanor J. Sullivan(2017) Chapters 6
Articles:
2. Carol, W. (2019). The synthesis of nursing knowledge and predictive analytics.Nursing Management, 50(3), 15-17.
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