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December 9, 2024

Discuss customer service strategy as it relates to global supply chain management

In Chapter 9, we discuss customer service strategy as it relates to global supply chain management. Organizations focus on B2B (business to business) and B2C (business to customer) relationships. For this assignment, you will review the customer service strategy of any major corporation such as Target, Walmart, Proctor & Gamble, Tesla, General Motors, Kroger Co, etc. In a one page Word document:

· Describe your chosen organization’s customer service strategy.

· Who are some of their supplier’s?

· Do they discuss sustainability?

· Is there a supplier’s code of conduct or ethics statement?

In your response, please describe the information and do not post links of your company’s website. Please use APA formatting for your submission

PLEASE ONLY USE ONLY CONCEPTS FROM TEXTBOOK: Managing Operations Across the Supply Chain By Morgan Swink for this

Please provide Turnitin AI and Plagiarism report

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