Milestone Three: CSR and ESG Policies, Practices, and Change Management

7-1 Milestone Three: CSR and ESG Policies, Practices, and Change Management

Overview: For this milestone, you will write an 8- to 10-page paper in which you describe your selected company’s CSR and ESG policies and practices and discuss leadership efforts to create and implement the company’s desired culture as it relates to CSR and ESG policies. You will also describe communication strategies and scenario planning efforts to transition to the desired culture.

Specifically, address the following  rubric criteria in your paper:

1. CSR and ESG Policy: Describe your selected company’s approach to CSR and ESG and explain the effect on the various departments within the organization. (section 1 is the final draft version of module 6-1).

a. Describe the approaches the company used to develop and implement CSR and ESG policies and practices.

i. Example: The company discloses risks associated with the company’s operations, especially those related to environmental and social factors. The company also shares how it manages and mitigates these risks.

b. Explain how the approach affected  the various departments within the organization.

i. Example: The legal and compliance department must make certain the company complies with all relevant environmental regulations. The department may also need to monitor changes in legislation and advocate for the company’s interests when regulations are being developed or changed.

2. Desired Culture: List key elements of the desired culture at your selected company and its relationship to the company’s CSR and ESG policies.

a. List key elements of your selected company’s desired culture and leadership efforts that support developing and sustaining that culture .

i. Example: Employees are not punished for taking calculated risks. They are empowered to experiment and try new things even if it means the possibility of failure.

b. Explain the relationship between the desired culture and the company’s CSR and ESG policies.

i. Example: A sustainability-oriented culture emphasizes values such as environmental stewardship, social equity, and ethical business practices. These values are reflected in the CSR policies.

3. Communication Strategies: Identify specific communication strategies used to get stakeholders to buy into the adoption of CSR and ESG policies and explain the strengths and weaknesses of these strategies.

a. Identify key communication and messaging strategies used by the company to create buy-in.

i. Example: Storytelling can be used as a communication strategy. Inspirational stories can motivate stakeholders to act or embrace change. When a company shares stories about overcoming challenges, achieving success, or making a positive impact, it can inspire others to get on board with its initiatives.

b. Explain the strengths and weaknesses  of the company’s communication strategies.

i. Example: A communication strategy that provides clarity by distilling complex ideas or messages into easily understandable terms is a strength.

ii. Example: Limited opportunity for feedback and interaction with stakeholders is a weakness.

4. Scenario Planning for Change Management: Outline the ways in which leaders at your selected company have used or might use scenario planning to carry out change and explain why scenario planning is so important.

a. Outline the ways in which your selected company has used or might use scenario planning to facilitate change.

i. Example: With a clearer understanding of possible futures, the company develops strategies for each scenario. For instance, if rapid technological advancement occurs, the company might invest heavily in research and development to stay ahead. If change is slow, the company may focus on optimizing current processes.

b. Explain why scenario planning is important  to create change within any company.

i. Example: A company benefits by becoming strategically prepared for various future outcomes. An organization can develop flexible strategies that can be adapted to different situations by creating and analyzing scenarios. Strategic preparation reduces the need for reactive decision making.

What to Submit

Your Milestone Three paper must be 8 to 10 pages in length and must be written in APA format. Use double spacing, 12-point Times New Roman font, and one-inch margins. Please cite a minimum of 7 scholarly sources.

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