Identify Conflict Management Strategies for Project Management Team

Scenario:

As the IT project manager for a global payroll company, you were recently asked to lead a multinational team of product developers and have been informed that most of the work will happen virtually due to limited travel budgets. Your team has been tasked with creating a new payroll system for the German location of the company. Your team will consist of five individuals:

Two Americans, two Germans, and one Vietnamese

Some of the project members only work on the project part-time. Some have only basic English skills.

The project stakeholders are the HR director, CFO, and union representative for the employees. All stakeholders are from the German location.

The project sponsor is a high-level German manager with whom you have not previously worked.

Unfortunately, your team is experiencing conflict, and you need to apply some conflict management techniques to help your team.

Instructions:

For this assignment, you must prepare a presentation for your team that will help them to understand how to deal with conflict and work through the issues.

Your presentation should address the following:

The team is lacking in role clarity and has not determined how to prioritize their other daily tasks with the project tasks. This has created great conflict in your team because some members feel that the others are not “carrying” their own weight on the project.

The team is arguing, no one is working together, and no one is sure of where the project stands.

Represent the different cultures that contribute to the challenges of the team.

Help the team use conflict management strategies to resolve their issues. You may need to use more than one conflict management strategy since your team is culturally diverse.
Explain which communication standards and tools could be used to resolve the conflicts.
Incorporate appropriate animations, transitions, and graphics as applicable.

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