Prepare Watch the scenario below to prepare for this week’s discussion:
Prepare
Watch the scenario below to prepare for this week’s discussion:
Training Design.
Download a transcript of the video Download transcript of the video.
Respond
Based on the discussion preparation scenario, prepare a brief training cost analysis for a training program of your choice, including estimated time requirements for each task and relating those time requirements to the overall cost you have identified for the project. Then, briefly describe your strategy for implementation.
Part2:
Respond to classmate’s post (Monisha Z.)
Based on the scenario, I will conduct a brief training cost analysis for the “Calling for Effective Communication” training program.
*Training Cost Analysis: *
1. Needs Assessment (2 hours x $100/hour = $200)
2. Training Objective Development (4 hours x $100/hour = $400)
3. Training Program Design (8 hours x $100/hour = $800)
4. Training Delivery (16 hours x $150/hour = $2,400)
5. Training Evaluation (4 hours x $100/hour = $400)
6. Training Materials and Resources (estimated cost = $1,000)
Total Estimated Cost: $5,200
*Implementation Strategy: *
1. Conduct a needs assessment to identify the specific communication gaps among call center employees.
2. Develop a clear and relevant training objective that addresses the identified needs.
3. Design a comprehensive training program that includes interactive activities and scenario-based simulations.
4. Deliver the training program in an engaging and interactive manner, using experienced trainers.
5. Evaluate the effectiveness of the training program using pre- and post-training assessments and feedback forms.
6. Provide ongoing support and coaching to ensure the transfer of learning to the job.
*Time Requirements: *
– Needs Assessment: 2 hours
– Training Objective Development: 4 hours
– Training Program Design: 8 hours
– Training Delivery: 16 hours
– Training Evaluation: 4 hours
– Training Materials and Resources: 4 hours (estimated)
Total Estimated Time: 38 hours
Note: The estimated costs and time requirements are based on the scenario and may vary depending on the actual implementation of the training program.
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