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NAME: San Diego, CA 619.552.7427 @gmail.com PROFESSIONAL SUMMARY Vision-driven change agent with exemplary record of human resources and customer service management success for leading organizations Proven talent for aligning business strategy and objectives with established human resources and customer service management paradigms to achieve maximum operational impacts with minimum resource expenditures. Growthfocused team leader who champions innovative solutions to integrate best practices, drive continuous improvement, analyze data, and provide key insights to inform strategic plans. Exceptionally dedicated professional with keen interpersonal, communication, and organizational skills for the diverse modern workplace. • • • Operations Leadership Client Service Management Performance Reviews • • • CORE COMPETENCIES Talent Acquisition & Management Coaching & Development Policy & Regulation Compliance • • • Financial Services Team Collaboration Sales Strategies PROFESSIONAL EXPERIENCE ASAP SECURITY, SAN DIEGO, CA, JANUARY 2020 – DECEMBER 2022 Security Guard • Inspect and patrol premises regularly. • Monitor property entrance. • Authorize entrance of people and vehicles. • Report any suspicious behaviors and happenings. • Secure all exits, doors and windows. • Monitor surveillance cameras. USA GASOLINE, SAN DIEGO, CA, JANUARY 2020 – JUNE 2021 Cashier • Provides a positive customer experience with fair, friendly, and courteous service • Registers sales on a cash register by scanning items, itemizing and totaling customers purchases. • Resolves customer issues and answers questions. • Bags purchases if needed. • Processes return transactions. AMAZON FLEX , SAN DIEGO, CA, JULY 2018 – OCTOBER 2018 Driver • Completed on-time deliveries by choosing best and most efficient routes. • • Operated vehicle safely in highly congested areas with no traffic violation. Verified daily deliveries against shipping instructions before delivering to customers.. • Loaded truck and properly secured items to prevent damage for deliveries. CPS SECURITY, SAN DIEGO, CA, OCTOBER 2017 – JANUARY 2019 Security Guard • Inspect and patrol premises regularly. • Monitor property entrance. NAME • • • • Page 2 Authorize entrance of people and vehicles. Report any suspicious behaviors and happenings. Secure all exits, doors and windows. Monitor surveillance cameras. ARCO AM PM, SAN DIEGO, CA, SEPTEMBER 2016 – OCTOBER 2017 Cashier • Provides a positive customer experience with fair, friendly, and courteous service. • Registers sales on a cash register by scanning items, itemizing and totaling customers purchases. • Resolves customer issues and answers questions. • Processes return transactions. EDUCATION AND CREDENTIALS BACHELOR ELECTRICAL & COMPUTER ENGINEERING, 2025 San Diego State University – San Diego, CA ASSOCIATE IN SCIENCE MATHEMATICS, 2023 Cuyamaca Community College, San Diego, CA ASSOCIATE IN SCIENCE UNIVERSITY STUDIES, 2023 Cuyamaca Community College, San Diego, CA VOLUNTEERISM ALLIANCE FOR AFRICAN ASSISTANCE , SAN DIEGO, CA, SEPTEMBER 2016 – OCTOBER 2018 COMMUNITY INVOLVEMENT VOLUNTEER • Responsible for giving multiple presentations each week regarding upcoming events and projects. • Arrange housing, Healthcare, Social Services, Service providers and interpretation for refugees. ADDITIONAL INFORMATION Languages: English (fluent); Arabic (native) Technical Proficiencies: Photoshop, Microsoft Office (Word, PowerPoint, Excel, Access), Java, C#, C++, Python Interests: Fitness, Soccer, photography, philosophy, tennis.
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