How has learning about the DMAIC process informed your decision making when it comes to resolving organizational conflict?

Reflection, Synthesis, and Looking Ahead

First, read the afterword in  The Essential Workplace Conflict Handbook and watch  Managing Differences in the Workplace . Also, be sure to review your discussion posts and your final project. Next, in your paper, address the following:

· How has learning about the DMAIC process informed your decision making when it comes to resolving organizational conflict?

· What have you learned about yourself as a manager of organizational conflict? What will be your strengths in resolving conflicts? What weaknesses can you identify?

· How will you apply your learning to organizational conflict after the course concludes?

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