Latasha S. is a well liked nurse on your unit. She is kind, hard-working and rarely tardy or absent. A charge nurse,
Latasha S. is a well liked nurse on your unit. She is kind, hard-working and rarely tardy or absent. A charge nurse, Carlos T., who has worked for you satisfactorily for ten years, comes to you and shares that he saw Latasha taking a narcotic and placing it in her pocket. He reported that he mistakenly did not confront Latasha at the time this occurred. When you discuss this with Latasha, she falls apart crying, claiming that she simply placed the syringe in her pocket because she was tied up with an emergency task, but later gave the medication as she charted. The patient states he cannot remember if he received the pain medicine. Latasha states that she is insulted by the accusation and is probably going to quit since her integrity has been questioned. Word has gotten around that Carlos reported Latasha for possible diversion. The other nurses are angry with him for “poking his nose where it doesn’t belong” and they no longer want to work with him. As the manager, what do you do, now? Be very detailed in your response, and include specific actions you could take to improve lines of communications and address the situation.
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