How does a people-based industry such as healthcare, which has an inseparability between providing the service and the people who deliver it, move to being 24/7/365?
In the digital age, companies like Wayfair, Amazon, and others operate 24/6/365. How does a people-based industry such as healthcare, which has an inseparability between providing the service and the people who deliver it, move to being 24/7/365? The challenge in the digital age is that comparison is beyond the bounds of the local market. Assume you are the CEO of a hospital or medical group; what is your response or strategy?
Requirements
Your initial post should be at least 200 words
Correct grammar, spelling, and punctuation are expected.
At least two cited references (APA format) – at the very least, your textbook should be listed as a reference for your discussion board posting.
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