Staff Concerns and the CNO
NSG 6620 Week 3 Discussion Question 2: Staff Concerns and the CNO
Often, gossip mills and rumors tend to circulate very quickly throughout healthcare organizations even though everything is supposed to be confidential. Good and bad news travel quickly; one of the greatest challenges the CNO or vice president for patient care services (VPPCS) faces is to control and share information with the staff members so that they receive the same message in the same way at the same time. Using the readings for the week, the South University Online Library, and the Internet, respond to the following: What role does the CNO or VPPCS play in addressing the concerns of the entire staff in nursing town-hall meetings? Why is this role important? Provide an example of a need for the CNO or VPPCS to schedule an entire staff town-hall meeting. How can the CNO or VPPCS minimize gossip and information via the “grapevine” before an entire staff town-hall meeting? How would you craft an agenda and circulate it for a town-hall meeting? How can the CNO or VPPCS integrate the use of electronic and social media into addressing staff concerns in twenty-first-century healthcare organizations? Comment on the postings of at least two peers. Evaluation Criteria: Described the role of the CNO or VPPCS in addressing the concerns of the entire staff in nursing town-hall meetings, and explained the importance of this role. Provided an example of a need for the CNO or VPPCS to schedule an entire staff town-hall meeting. Suggested ways in which the CNO or VPPCS can minimize gossip and information via the “grapevine” before an entire staff town-hall meeting. Explained how you would craft an agenda and circulate it for a town-hall meeting. Recommended ways in which the CNO or VPCSS can integrate the use of electronic and social media into addressing staff concerns in twenty-first-century healthcare organizations. Justified your answers with appropriate research and reasoning. Commented on the postings of at least two peers.
ADDITIONAL DETAILS
Staff Concerns and the CNO
Introduction
The CNO is the central point of contact for staff concerns. As such, it’s crucial to understand what a CNO should be doing and how they can help with your specific issues. This guide will provide you with everything you need to know about raising concerns with your company’s CEO so that you can get the most out of this role!
What Are Staff Concerns?
Staff concerns are a variety of issues that arise in the workplace. These can range from minor annoyances to major concerns, and they may be more or less noticeable depending on the nature of the organization. Regardless of their size and severity, staff members have a right to be heard when they have concerns about their work environment.
The CNO can help you address any problems that arise if you follow these steps:
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Communicate with your staff about what’s going on at all times—whether it’s an issue with a product or service, poor performance by an employee or team member, or anything else that might need attention. You’ll want everyone involved in these conversations (including those who aren’t directly involved) so they know how important it is for everyone else to voice their opinions as well!
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Work closely with HR professionals who specialize in handling issues like this one – especially if yours doesn’t already employ one; this person should meet regularly with both parties involved before making any decisions.”
Who Should You Reach Out To?
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Who should you reach out to?
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Usually, staff concerns are about the work environment. If you’re not sure who to talk to, start by talking with your manager. If that doesn’t work—and it probably won’t—you can try reaching out in person or by phone (but only if there isn’t already an established process for dealing with employee concerns). You’ll also want to consider speaking with HR as well; they may be able provide some insight into what’s going on at your workplace and direct you toward others who could help further explain things like policies or procedures related specifically here.
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Finally, if all else fails and nothing seems likely enough for anyone else (or yourself) then maybe just give up on trying altogether? That’s okay too!
How Do You Raise Staff Concerns?
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Ask your staff to list their concerns.
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Ask them to prioritize their concerns.
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Write down how you can help.
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Identify the root cause of your employees’ concerns so you can address it in a way that’s most effective for everyone involved, including yourself!
How Can The CNO Make A Difference?
The CNO can help with the following:
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Improving the culture of your department.
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Improving communication between staff and management.
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Improving the quality of work life for staff, including pay and benefits, flexibility in scheduling and other workplace amenities such as childcare facilities or gym facilities (if needed).
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Improving staff engagement/morale by creating a more positive environment where employees feel valued, respected, engaged in their work environment, challenged but supported by their colleagues at all levels within an organization – whether it be senior leadership or mid-level managers; this will also encourage high levels of productivity from both sides involved which will ultimately lead to increased profits for businesses over time!
Takeaway:
The CNO is a great resource for helping staff feel more comfortable and heard. By taking the time to understand their concerns, you can help them feel like they’re part of the team.
Conclusion
We’re in the middle of a critical moment for our country—and we need your help. With the right policies and action, we can finally bring an end to the widespread culture of sexual harassment that has plagued women throughout their careers. There are many ways to take action on this issue; one is by supporting companies that are leading the way with inclusive policies like GE’s new HR initiative. Another is by reaching out to your employees and helping them feel safe at work so they can do their best work every day!
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