Critical Analysis on Trinity Health System External Environment and Strategic Management
Critical Analysis on Trinity Health System External Environment and Strategic Management
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October 1st, 2023
Critical Analysis on Trinity Health System’s External Environment and Strategic Management
The healthcare industry has experienced enormous changes, especially in the recent past. The paper will explore the different driving forces impacting healthcare organizations in Ohio, analyze the external environment and organizational levels, and develop the right strategic levels for each level.
Trinity Health System
Trinity Health System Trinity Health System is part of CommonSpirit Health, a nonprofit Catholic health system committed to improving people’s lives. The healthcare system has 150000 employees and 25000 physicians and practicing clinicians. The healthcare services are spread throughout Ohio, including Trinity East, Trinity West (Trinity Health, 2023).
I chose this organization because of its ability to embrace technology to reduce patient costs and improve healthcare and offers excellent healthcare services to people.
Driving Forces
Key Competitors
Trinity Health System has at least 251 competitors; however, these are the top ten competitors, including HCA, Tenet Healthcare, and Penn Medicine. For instance, HCA has a chain of multi-specialty hospitals with a growth score of 80%, while Trinity Health System has a score of 65% (Tracxn, 2023).
Governmental Health Policies
Trinity Health System policy aligns with government policy to ensure that patients have access to quality healthcare services and affordable costs, thus servicing a large pool of vulnerable communities (Trinity Health System, 2023).
Information Systems
Trinity Health System uses an information system that allows users and patients to access the organization’s portal. The portal, My Trinity Health Portal, allows users to access their health information regarding discharge instructions and allergies (Trinity Health Systems, 2023).
Technologies
Trinity Health System has invested in orthopedic and Sports Medicine to help in musculoskeletal care, regenerative medicine, and performance enhancement. The organization also plans to invest in musculoskeletal ultrasound units, including a Nitrous Oxide Sedation System and Coulter Cell Counter (Trinity Health Systems, 2023). These forms of technology will provide accurate information and improve patient outcomes.
Clinical and non-clinical workforce
Trinity Health has 27,000 physicians and clinicians. The organization also has a large pool of non-clinicians working as administrators, human resource managers, IT technicians and others (Trinity Health System, 2023).
Populations demographics
Trinity Health System in Ohio serves a large community with people with different income levels and a diversified culture. Most people live in poverty; however, the organization treats people without regard for the patient’s financial status (Trinity Health System, 2022).
Local economic climate
Trinity Health care is also facing the same challenge of the nursing shortage, which impacts the success of patient care. The organization developed the TogethertTeam, a three-person nursing team to manage patients (Advisory Board, 2023).
Analysis of External Environment
General Environment
It refers to the organizations and governments that generate legislative, social, and economic changes in the healthcare industry.
Government Services
For instance, the government introduced programs and health policies to reduce the burden of injury and improve healthcare. These programs include Medicare, and TRICARE for Life programs (DOD TRICARE) (Health Affairs, 2023).
Religious Institutions
Trinity Health Systems embraces the Catholic Faith to provide healthcare services to different communities as a canonical and civil responsibility (Trinity Health Systems, 2023).
Individuals/Customers
External customers in a healthcare organization include doctors and patients, while internal customers are nurses, staff, trainees, and departments. Healthcare organizations must understand the customer’s needs and develop the right product to satisfy the customer (Jones & Bartlett, 2023). Trinity Health Systems in Ohio serves patients who are external customers based in Jefferson County.
Health Care System
Planning/Regulatory Organizations
Healthcare regulatory organizations are responsible for certifying healthcare facilities, overseeing and regulating. Examples of regulatory services include the Food and Drug Administration (FDA) and the Centers for Disease Control and Prevention (CDC) (Thomas, 2021).
Primary Care Providers
Primary care providers such as physicians are responsible for keeping the patient healthy (Blackwood Family Medicine, 2019). Other organizations include the Administration for Children and Families, which promotes the well-being of families and children, and the Administration for Community Living, which increases support and provides resources for older adults (U.S. Department of Health and Human Services, 2023).
Secondary Care Providers
Secondary healthcare providers provide resources for healthcare systems and include medical schools, health administration programs like Ohio State University, insurance companies such as Prudence, and pharmaceutical companies like Mckesson (Ginter et al., 2018).
Service Area
It refers to the surroundings of an organization where the organization gets most of its customers. In this segment, services rendered might be limited because of distance and time (Federal Trade Commission, 2023).
Competitors
Competitors in the healthcare industry play a crucial role in improving healthcare service, reducing costs, and encouraging innovation through technology. The Federal Trade Commission’s role is to prevent firms from engaging in anticompetitive behavior that harms consumers, including patients (Federal Trade Commission, 2023).
Business Organizations
Business organizations play a critical role in the healthcare industry by providing technological innovations and increasing patient care. These organizations also provide healthcare products that satisfy the customer and are driven by a customer mindset (Michigan State University, 2023).
Not-for-Profit Organizations
Not-for-profit organizations are crucial as they provide information and promote communities’ well-being (Hasanagic, 2020). Examples of not-for-profit organizations in the healthcare industry are the World Health Organization and Water School.
Government Services
Strategic Corporate Goal(s)
This section will analyze the different levels in the organization and incorporate SMART goals for each level. Organizational levels include corporate, divisional, organizational, and unit.
Corporate Level
Trinity Health System aims to offer healthcare services to African and Asian countries in the next ten years. The goal is to invest in healthcare technology and employ qualified healthcare professionals. It is attainable to serve diverse customers (patients) through technology.
The organization will be considered relevant because of its services to underserved customers. The organization will reach its goal by December 2033. Using the external analysis, the goal is relevant because business organizations provide advanced technology that will improve the patient’s life.
Divisional Level
The goal is to deploy healthcare technology to improve home health services. The goal is to improve health services by 25%. It is attainable through training and offering smart devices for older patients. Caring for older adults through home health services is paramount because they have limited energy and need to live independently. The goal is to be achieved by June 2024. This goal is relevant because Trinity Health System believes in faith and spirituality and provides health care services to people.
Organizational Level
The specific goal is to reduce high expenditures in Trinity Medical Plaza expenditure. The goal is to reduce the hospital expenses by 15%. It is achievable because it reduces patient care quality and increases the burden on the patient. The company will have increased profit that will be used in other vital services. The overall budget for Trinity Medical Plaza will be reduced by the end of 2023 in December. This goal is relevant because government regulatory bodies oversee healthcare services to ensure patient safety.
Unit Level
The specific goal is to reduce errors in the surgical department due to high fatality rates and complications. The goal is to reduce the errors by 35%. It is achievable because of cutting-edge technology in the surgical field and trained surgeons. It is important to reduce errors to improve the organization’s reputation. The goal should be achieved by December 2024. This goal is justified because satisfying the customer (the patient) is paramount according to the external environment analysis.
Conclusion
The paper has reflected on Trinity Health System based on its worforce, customers, and the external environment regulating it. It is crucial that health care organizations work to satisfy the customer and invest in technology to improve patient outcome.
References
Ginter, P. M., Duncan, W. J., & Swayne, L. E. (2018). The Strategic Management of Health Care Organizations, 8th Edition | Wiley. Wiley.com. https://www.wiley.com/en-us/The+Strategic+Management+of+Health+Care+Organizations%2C+8th+Edition-p-9781119349709
Advisory Board. (2023). Why Trinity Health describes itself as a “public trust” and what that means. Www.advisory.com. https://www.advisory.com/topics/strategy-planning-and-growth/2023/05/why-trinity-health-describes-itself-as-a-public-trust-and-what-that-means
Blackwood Family Medicine. (2019, July 17). The Importance of Primary Care Providers. Blackwood Family Medicine. https://www.beachfamilydoctors.com/news/the-importance-of-primary-care-providers/
Federal Trade Commission. (2023, June 11). Competition in the Health Care Marketplace. Federal Trade Commission. https://www.ftc.gov/advice-guidance/competition-guidance/industry-guidance/competition-health-care-marketplace
Hasanagic, A. (2020, June 9). 30 Organizations Defending the Right to Health. Human Rights Careers. https://www.humanrightscareers.com/issues/organizations-defending-the-right-to-health/
Health Affairs. (2023). Government Programs And Policies | Health Affairs. Www.healthaffairs.org.https://www.healthaffairs.org/topic/90#:~:text=In%20the%20US%2C%20the%20six
Jones, & Bartlett. (n.d.). ttp://samples.jbpub.com/9780763766214/66214_ch02_5263.pdf. Jones &Bartlett Publishers. Retrieved September 29, 2023, from ttp://samples.jbpub.com/9780763766214/66214_ch02_5263.pdf
Michigan State University. (2020). Why Healthcare Needs Business Leaders. Michiganstateuniversityonline.com. https://www.michiganstateuniversityonline.com/resources/healthcare-management/why-healthcare-needs-business-leaders/
Thomas, L. (2021, December 27). What is the Role of Regulatory Bodies in Healthcare? News-Medical.net. https://www.news-medical.net/health/What-is-the-Role-of-Regulatory-Bodies-in-Healthcare.aspx
Tracxn. (2023). Trinity Health – 251 Competitors and Alternatives – Tracxn. Tracxn.com. https://tracxn.com/d/companies/trinity-health/__q3Vb_ydFqSsQADKn-PS0q5ciLb1G-c9lE2s4BcktAD4/competitors#:~:text=The%20top%20competitors%20of%20Trinity%20Health%20include%20HCA%2C%20Adventist%20Health
Trinity Health System. (2023). Home. Trinity Health System. https://trinityhealth.com/
U.S. Depattrment of Heealth and Human Services. (2023, October 27). HHS Agencies & Offices. HHS.gov. https://www.hhs.gov/about/agencies/hhs-agencies-and-offices/index.html
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