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October 3, 2023

What’s the relationship between operational excellence and customer experience?

Read: Digital (R)evolution – Chapter 4 – Operational Excellence

Answer the following questions underneath each question. (Do not remove questions)

1.What’s the relationship between operational excellence and customer experience?

2.Who are your customers in the “service” economy?

3.How to use data and analytics to make a case to executives and others?

4.Where to look for the problems and pain points?

5.Is the response time or solution time that matter?

Requirements: Around 100 Words Each Question Times New Roman Size 12 Font Double-Spaced APA Format Excluding the Title and Reference Pages

Requirements: Around 100 Words Each Question Times New Roman Size 12 Font Double-Spaced APA Format Excluding the Title and Reference Pages

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