The new computer project is nearing completion. The equipment has been installed throughout the organisation and the training has been completed. More than 95% of intended users are now usin
Monitor project quality and maintain quality records
Complete Quality Management Plan to implement quality assurance/control in the project according to the agreed quality standards and guidelines. Use the template provided in the Additional Resources. Your plan will need to address:
the quality management tools and techniques to project processes according to organisational policy
the quality assurance/control records and audit documentation according to agreed procedures
the records required or the agreed quality requirements
Prepare Exception Report to communicate the following quality issue to key stakeholders.
Scenario
The new computer project is nearing completion. The equipment has been installed throughout the organisation and the training has been completed. More than 95% of intended users are now using the new computers.
As part of the quality assurance processes for the project, you have gathered feedback from a sample of users regarding the new computers. The feedback has identified that 32% of employees are having trouble using the new technology. The new computers use a different operating system to the old computers and the employees are finding it difficult to operate the new system. Use the Exception Report template below to prepare the report. (200 words)
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