Case Study 3 JIT at Arnold Palmer Hospital
Instructions
Analyze the “JIT at Arnold Palmer Hospital” case study in Chapter 16 – JIT at Arnold Palmer Hospital, page 602 of the heizer textbook (including the video available for it in the MyOMLab for this text). Prepare an MS Word document of 2 to 3 pages answering the questions listed below (4 questions from the textbook + a fifth question added). Please include a formal introduction and conclusion for your essay. The rubrics can be found below.
Case Questions
1. What do you recommend be done when an error is found in a pack as it is opened for an operation?
2. How might the procedure for custom surgical packs described here be improved?
3. When discussing JIT in services, the text notes that suppliers, layout, inventory, and scheduling are all used. Provide an example of each of these elements at Arnold Palmer Hospital.
4. When a doctor proposes a new surgical procedure, how do you recommend the SKU for a new custom pack be entered into the hospital’s supply chain system?
5. How can the hospital reach a lean operation by addressing the 7 wastes and the 5S’s?
Objectives
• identify elements of Just-In-Time (JIT) and lean operations
• apply the seven wastes and 5Ss of “housekeeping” to a hospital
• assess JIT operations in a hospital’s context
Materials Required
Heizer, J., Render, B., & Griffin, P. (2020). Operations management: Sustainability and supply chain management (3rd Canadian ed.). Pearson Education Inc.
Chapter 16 – JIT at Arnold Palmer Hospital, page 602. A 9-minute video, filmed specifically for this text, is available and designed to supplement the written case. Case video is available at MYOMLAB.
https://youtu.be/sw85aB93Kf8
https://youtu.be/-cS3y88FEzo
Evaluation
The following rubric indicates those areas you should be focusing on in preparing your assignment, and how the instructor will weigh these components relative to one another.
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