Conflict is inevitable and can be a desirable part of project work.

Question 1Conflict is inevitable and can be a desirable part of project work.

Question 2The first step in facilitating group decision making is to

Question 3Establishing a team identity is facilitated by

Question 4Overcoming cultural difference can pose a challenge to geographically distributed teams.

Question 5The first team meeting sets the tone for how the team will work together.

Question 6While some conflict can be beneficial, the absence of conflict can mask

Question 7The project manager must quickly establish operational ground rules for how the team will work together. These include planning, tracking, managing change, and relationship decisions. Which of the following is an example of a planning decision?

Question 8How can a project manager support and encourage functional conflict?

Question 9

Roger is new-product project manager for a retail company. Recently the team has exhibited a high degree of conflict over who will control the group and how decisions will be made. Which stage of development is the team in?

Question 10Researchers have found that high-performance teams have norms for team interaction. Which of the following is NOT one of those norms?

Question 11One important factor that a project manager must acknowledge when recruiting project members is the management structure being used to complete the project.

Question 12High performing teams typically meet many of the characteristics outlined in the text.

Question 13Most project managers advocate the use of group rewards rather than individual rewards.

Question 14Strategies to manage dysfunctional conflict do NOT include _____ the conflict.

Question 15A general guideline for running effective meetings includes starting the meeting on time regardless of whether everyone is present.

Question 16A project manager arbitrates conflict by intervening and attempting to negotiate a resolution by using reasoning, persuasion, and suggesting alternatives.

Question 17When project teams get too used to not having to go through normal approvals to get things done, this is called

Question 18Every project has the same potential to evolve into a high-performance team.

Question 19The essential qualities of an effective vision include all of the following EXCEPT

Question 20The performing stage of team development is characterized by the development of close relationships and group cohesiveness.

Question 21Individual rewards for outstanding work would NOT include

Question 22Over the course of a project, the sources of conflict often change.

Question 23The norming stage of team development is one in which close relationships develop and the group demonstrates cohesiveness.

Question 24A project manager should be wary of people who know too much about a specific technology.

Question 25Experience and research indicate that high-performance project teams are much more likely to develop under all the following conditions EXCEPT

Question 26There are two important factors that affect the recruitment of project members. Which of the following is one of those factors?

Question 27Project managers play a key role in developing high-performance project teams. Which of the following is NOT a contributing factor to this role?

Question 28The biggest challenge to managing a virtual project team is

Question 29The first project meeting is critical to the early functioning of the project team. Which of the following is NOT true regarding this meeting?

Question 30When a project team will only consider a couple of solutions and ignore alternatives, this is ___________ which is a symptom of Groupthink.

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