Begin working on the CITI Program Human Subjects Research: Social &

Social & Behavioral Research Investigators: Accessing Your CITI Program Course

Registration Process for New CITI Program Users

To register as a new CITI user for Social & Behavioral Research Investigators, follow these steps:

• Go to the CITI Program homepage and click Register in the top right corner.

• Once you click Register, you will be on registration step 1.

o Under “Select Your Organization Affiliation,” start typing “Southern New Hampshire University” and select it from the drop-down menu that appears.

o Check the boxes to confirm that you’ve read the terms of service and that you’re an affiliate of SNHU.

o Click Continue to Create Your CITI Program Username/Password.

• Complete registration steps 2 through 6 in full.

o Enter your SNHU email address as your primary email. o Continuing education units (CEUs) will be an additional charge and are not required for the

course, so you can answer no when you are asked about this. o In step 6, select Student Researcher when it prompts you to enter your role.

• For registration step 7, select Social & Behavioral Research Investigators in question 1.

• For questions 2 through 6, select Not at this time.

• Click Complete Registration at the bottom of the page.

• Under the “Courses Ready to Begin” heading, click Start Now.

• Once you’re in your CITI Program course, complete the Integrity Assurance Statement to unlock the modules.

• For subsequent logins, enter your username and password on the CITI Program homepage and click the Log In button.

Adding a New Course for Existing CITI Program Users

If you already have a CITI Program account from a previous SNHU course and just need to add this particular CITI training, follow these steps:

• Go to the CITI Program homepage and log in with your existing username and password. If you’ve forgotten your CITI username or password, click the applicable Forgot? button.

• Scroll to the bottom of the page where it lists your CITI courses. In the “Learner Tools” section, click Add a Course.

• Select Social & Behavioral Research Investigators in question 1 to enroll in the course. Then click Submit at the bottom. (The other questions do not need to be answered.)

• Under the “Courses Ready to Begin” heading, click Start Now.

Technical Support

If you have technical problems, first check to see whether your issue is addressed on the CITI Program support page. If you’d like to speak with someone on the CITI support staff, call 888-529-5929 or e-mail [email protected] The CITI support desk is open from 8:30 a.m. to 7:30 p.m. Eastern Time, Monday through Friday. If your issue is not resolved in a timely manner by the CITI support team, please contact SNHU’s IT Service Desk through the Help menu in your Brightspace course.