Since healthcare organizations rely heavily on productive interactions to achieve positive outcomes, it is important for nurse leaders to recognize the value of emotional intelligence.
Since healthcare organizations rely heavily on productive interactions to achieve positive outcomes, it is important for nurse leaders to recognize the value of emotional intelligence. What is the importance of recognizing how you personally handle stressful situations? How can understanding effective strategies for conflict resolution be beneficial in the workplace? Self-awareness is an important skill in becoming a leader, so knowing how well you work under stress and in stressful situations may improve your effectiveness as a leader.
In this Discussion, you reflect on emotional intelligence and how you handle conflict.
To prepare:
Review the Resources for the week, specifically those on emotional intelligence.
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By Day 3 of Week 6 (Post First)
Post a brief description of a conflict you faced in the past and how you handled it. Explain how you might handle the same type of conflict in the future given the knowledge you now possess about emotional intelligence. What conflict resolution strategies might you propose? Be specific and provide examples.
Note: For this Discussion, you are required to complete your initial post before you will be able to view and respond to your colleagues’ postings. Begin by clicking on the “Post to Discussion Question” link and then select “Create Thread” to complete your initial post. Remember that once you click on Submit, you cannot delete or edit your own posts, and you cannot post anonymously. Please check your post carefully before clicking on Submit!
Read a selection of your colleagues’ responses.
By Day 6 of Week 6
Read a selection of your colleagues’ responses and respond to at least two of your colleagues on two different days by providing feedback and insight on how the colleague has chosen to approach conflict resolution in his or her particular scenario. What would you have done differently? What have you learned from your colleague that you can implement?
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