Determine the type of business departmentalization.

1 — Getting Organized

Determine the type of business departmentalization.

A corporation can focus on a unique group of consumers by grouping all activities that relate to dog owners.

Which type of departmentalization is this?

•             a.)Customer

•             b.)Product

•             c.)Process

•             d.)Geographical

2 — Organizational Considerations: Structures and Hierarchies

Recognize the key characteristics of organizational structures.

A downside of a flat organizational structure is __________.

•             a.)a narrow span of control for workers

•             b.)few levels of management

•             c.)more potential for confusion

•             d.)delay in information flow

3 — Management Process and Corporate Culture

Identify the phases of the management process in business.

A small business owner shows his partner documents that group together necessary activities and their associated resources.

Which phase of the management process is represented in this scenario?

•             a.)Planning

•             b.)Organizing

•             c.)Leading

•             d.)Controlling

4 — Goal Setting and the Mission Statement

Determine a goal or mission statement for a business.

Which of the following might be found in a coffee shop’s mission statement?

•             a.)”We will use only the finest, ethically sourced ingredients.”

•             b.)”We will move into a larger space next year.”

•             c.)”We will grow our profit by 10%.”

•             d.)”We will be run by a board of directors.”

5 — Levels of Strategy

Recognize the different types of business strategy.

__________ is the highest level of strategy.

•             a.)Corporate strategy

•             b.)Business strategy

•             c.)Competitive strategy

•             d.)Functional strategy

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