Which of the following individuals would most likely NOT be considered a group’s gatekeeper?
Which of the following individuals would most likely NOT be considered a group’s gatekeeper?
Jim, who is informally regarded as the group’s leader
Gary, who is always willing to express the group’s values
Karl, who helps carry out the group’s activities
Juan, who is a “member in good standing”
Question 2
Of the following goals, which is considered to be the most crucial for leaders who want to succeed at team-building?
Build trust among members.
Reduce personal conflict inside a group or team.
Develop effective channels of communication among members.
Increase effective support between members.
Question 3
All of the following factors increase group cohesion EXCEPT
the presence of an outside threat
member interdependence
member heterogeneity
high status
Question 4
That communication within an organization is continuous means that ___________.
sometimes it is better for managers to say nothing
it is possible to eliminate barriers to interpersonal communication
the same message is continuously repeated to different people
managers are always communicating, whether they speak or not
Question 5
What may accompany the adjourning stage of group performance?
a sense of uncertainty
a sense of unity
a sense of loss
a sense of conflict
Question 6
Which of the following is NOT a limitation of a virtual team?
It can be expensive to get virtual teams together.
Virtual teams have a difficult time picking up on paraverbal and nonverbal cues.
Virtual teams suffer from reduced socialization.
It can be difficult to schedule virtual team meetings.
Question 7
What is a consequence of too much cohesion in a group?
Groups tend to have decreased levels of effort.
Groups tend to lack cooperation.
Group members tend to argue.
Group members tend to overstep each other’s boundaries.
Question 8
Which of the following is NOT a category of barriers to interpersonal communication?
individual differences among employees
situational factors, such as outside noise
transmission problems, such as telephone static
informal communication networks, such as the grapevine
Question 9
What makes communication dynamic?
It is usually exciting, because transmitting messages can be exhilarating.
It is constantly changing, because messages feed other messages.
It is always irreversible, because we cannot take back what we say.
It is usually complex, because messages have many layers of meaning.
Question 10
Whenever Paula works in a group, she gives less effort than when she works individually. What term best describes this scenario?
groupthink
group cohesiveness
social loafing
sender disability
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