Conflict is natural and normal; it results from the differences we share with others. How we deal with conflict will produce either a productive or a destructive outcome.

From Destructive Conflict to Constructive

Conflict is natural and normal; it results from the differences we share with others. How we deal with conflict will produce either a productive or a destructive outcome.

For this Discussion, please respond to the following:

Describe a time when you engaged in a destructive interpersonal conflict in a workplace setting.

What characteristics made it destructive?

How did your interpersonal conflict management style influence your response to the conflict?

Do you feel you applied effective emotional intelligence skills? Why or why not?

Which conflict management skill could have been applied to the situation to make the conflict more constructive?

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