Emotional Intelligence or EI refers to:

Question 1          Emotional Intelligence or EI refers to:

 

Question options:

 

1)            Managing emotions

 

2)            Knowing exactly why someone feels the way they do

 

3)            Suppressing emotions

 

4)            Reacting to emotions

 

Question 2          Emotions are shaped by:

 

Question options:

 

1)            Engaging in dual perspective

 

2)            Monitoring our language use

 

3)            Perceptions

 

4)            Self-concept

 

Question 3          Emotions are:

 

Question options:

 

1)            Subjective

 

2)            Objective

 

3)            Universal

 

4)            Culturally bound

 

Question 4Sweaty palms prior to an interview would be considered what type of emotional reaction?

 

Question options:

 

1)            Physiological

 

2)            Behavioral

 

3)            Communicative

 

4)            Social

 

Question 5          Hugging a friend who is sad would be an example of what type of emotional reaction?

 

Question options:

 

1)            Physiological

 

2)            Behavioral

 

3)            Communicative

 

4)            Social

 

Question 6          These types of emotions are expressed similarly between cultures:

 

Question options:

 

1)            Primary

 

2)            Secondary

 

3)            Subjective

 

4)            Social

 

Question 7          Individuals with this type of attachment style are more effective at managing emotions and are less likely to experience intense negative emotions:

 

Question options:

 

1)            Anxious attachments

 

2)            Secure attachments

 

3)            Avoidant attachment

 

4)            Cultural attachment

 

Question 8          The first step in communicating emotions effectively is:

 

Question options:

 

1)            Choosing whether and how to express emotions

 

2)            Own your feelings

 

3)            Monitor your self-talk

 

4)            Identify your emotions

 

Question 9          Kelli shares with her husband how thrilled she is that she was nominated for a new managerial position at work. Her husband being able to share in her emotional state is an example of:

 

Question options:

 

1)            Primary emotions

 

2)            Secondary emotions

 

3)            Empathy

 

4)            Cultural displays of emotion

 

Question 10        Love, guilt, or shame are examples of:

 

Question options:

 

 1)           Primary emotions

 

2)            Objective emotions

 

3)            Secondary emotions

 

4)            Universal emotions

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