Rhonda Creek works as a program director for health education in the Department of Knowledge Management in a large health system.
Rhonda Creek works as a program director for health education in the Department of Knowledge Management in a large health system. Ms. Creek knows that workplace health education has changed. Technology has transformed health education. The organization already uses brochures, posters, workshops, lunchtime speakers, and classes to promote employees’ health and safety. The web, cloud and mobile devices show real potential for eHealth tools to improve employees’ health. The organization partners with business, community, provincial, and national groups to promote and strengthen workplace health education using communication technologies. These programs apply to the factory floor and the administrative offices. The health knowledge management programs include using WebMD, virtual health care teams, health apps, health care programs and personal devices. It is a lot. Ms. Creek has a problem that the union and employees are concerned that it is too much. They are concerned about their personal information security. Recently, employees have begun to stop using the available technology to access their personal information as well as the organization’s health education and promotion offerings. Ms. Creek’s supervisor wants a plan to deal with the employees’ anxiety and to get the employees engaged in using the eHealth system that the organization spent money to create. The executive leadership is wondering if they have done too much, and if they have wasted their time, resources and money Answer the following questions How would you re-engage the employees and decrease their anxiety? At the same time, you need to have a plan to management, what would you do?
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