If you were the team leader of the group described in the following case study, how would you refocus and re-motivate the team toward achieving the improvement goal

If you were the team leader of the group described in the following case study, how would you refocus and re-motivate the team toward achieving the improvement goal?  What role would your department, health information management have on preparation for tracer methodology surveys. Examine at least three ways that HIM can assist in tracer preparation.  Use the resources below to help you start to answer these questions.

Case Study

When members were recruited for the project, prepare for a tracer methodology survey, they were told that the team’s work would be additional to their regular work responsibilities but that they had to treat team activities as a high priority. They were expected to complete team assignments on time and were required to attend meetings. Despite being aware of these clear expectations, by the third week of the project, team members started arriving late to meetings, making excuses for not having completed their assigned tasks, and neglecting to return the leader’s phone calls.   

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