Read the description of the wrong-site surgery event in critical concept 8.2 and the root causes identified by the team who conducted the root cause analysis

Read the description of the wrong-site surgery event in critical concept 8.2 and the root causes identified by the team who conducted the root cause analysis. Find at least two peer-reviewed sources that identify corrective actions aimed at preventing wrong-site surgeries. Which of these actions would help prevent a similar event from occurring at the hospital described in critical concept 8.2?  How can technology be used to support these efforts?

OR

2) What does reliability mean to you? In your experience, what healthcare process have you found to be reliable? What process have you found to be unreliable? Explain what is different about the reliable process versus the unreliable process. How can technology be used to support process reliability?

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