Column A identifies the common themes of Patient-Centered and Person-Centered Care with a brief description.
Column A identifies the common themes of Patient-Centered and Person-Centered Care with a brief description.
Column B is an example of a Challenge or Barrier to providing Patient-Centered and Person-Centered Care.
Column C Identifies how an individual leader might impact the challenge positively.
Column D identifies how an organization may positively impact that challenge.
Assignment: Column A identifies the common themes of Patient-Centered and Person-Centered Care with a brief description. Column B is an example of a Challenge or Barrier to providing Patient-Centered and Person-Centered Care.
In column C identify how an individual leader might impact the challenge positively, and in Column D, identify how an organization may positively impact that challenge.
Common Themes in Patient-Centered and Person-Centered Care
A B C D
Patient-Centered and Person-Centered Care
Challenges and/or Barriers
Individual Leader-Impact Opportunities
Organizational Impact Opportunities
Empathy
Compassion, understanding and responsiveness to the feelings of others
Nurses in a busy NICU with high turnover and low morale
Respect
Regard for the attitudes, desires and diversity of others
Health care team siloed by provider type.
Engagement
Having shared genuine interest in the outcomes
High level of traveler nurses in an ED
Relationship
Strong sustainable relationships amongst the care team and with the patient
“Frequent flier” in a busy provider practice, chart review reveals 7 visits in the last 60 days all with a different provider.
Communication
collaboration, listening and communicating in an open and honest manner
Patients presenting with internet based “Dr. Google” information as the basis of requests that are lacking evidence.
Shared Decision Making
Rebalances the power between provider and care team
a patient with newly diagnosed metastatic cancer
Holistic Focus
Understanding the overall nature of health and illness through a complex lens
addressing end of life care
Individual Focus
Respecting individual preferences
a patient with diabetes resisting medication
Coordinated Care
Communicating care needs across the continuum
high levels of readmissions
References:
Weberg& Davidson. (2021). Leadership of Evidence-Based Innovation in Nursing and Health Profession(2nd ed.). Jones & Bartlett.
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