The Self-Determination Theory (Deci & Ryan, 1985) is an important factor one must consider when coaching an employee. How would this theory be beneficial in coaching co-workers at your workplace?
The Self-Determination Theory (Deci & Ryan, 1985) is an important factor one must consider when coaching an employee. How would this theory be beneficial in coaching co-workers at your workplace?
Requirements: 250 words minimum initial post, 100 words minimum reply
DQ2 Prompt: Utilizing the Four Coaching Mechanisms of Action mentioned in the text, how would you apply each in coaching either an employee or a client
through change? Provide a “script” as to what you would say to your co- worker/client to help them transform (change) their mindset.
Requirements: 250 words minimum initial post, 100 words minimum reply
MSL665 CONFLICT RESOLUTION
Unit 2 Discussion
DQ1 Prompt: Discuss when you would use open-ended questions and when you would use closed questions in a coaching situation.
Requirements: 250 words minimum initial post, 100 words minimum reply
DQ2 Prompt: After reading Galatians (especially verse 17) how do we begin to address what the world says about conflict and what God teaches us? What from Galatians 5 applies to how we should have compassion for others?
Requirements: 250 words minimum initial post, 100 words minimum reply
MSL665 CONFLICT RESOLUTION
Unit 3 Discussion
DQ1 Prompt: Moore (2016) discusses the Five Principles of Appreciative Inquiry (5.1) in our reading assignment this week. After reviewing this pyramid, discuss which one of the five would you start with and why when dealing with a client/employee who is struggling with self-esteem? What method would you use to move that client/employee through all five levels?
Requirements: 250 words minimum initial post, 100 words minimum reply
DQ2 Prompt: In the lecture we discuss general causes of conflict and the result of that conflict. What are some of those issues mentioned when it comes to the cause? What from chapter 5 (Moore) did you learn that would help you work with a client/employee who is having issues with conflict at work?
Requirements: 250 words minimum initial post, 100 words minimum reply
MSL665 CONFLICT RESOLUTION
Unit 4 Discussion
DQ1 Prompt: Chapter 6 discusses Botelho’s (2004) quantitative rating system. Use Fig.
6.1 and this tool on a coworker or a friend. Report the findings and data. What were some key findings? Respond to the questions in the “After listing” box.
Requirements: 250 words minimum initial post, 100 words minimum reply
DQ2 Prompt: As a leader you are always planting seeds. People are looking to you for resolution. Increase your store and enlarge the harvest of your righteousness (2 Cor. 9:10-14). Put yourself as the spreader of seeds for the Lord. How do you spread and plant seeds at work? At home”? How can this verse be used as strength when handling either coaching or conflict resolution?
Requirements: 250 words minimum initial post, 100 words minimum reply
MSL665 CONFLICT RESOLUTION
Unit 5 Discussion
DQ1 Discuss the benefits of Executive coaching. How would you recommend your organization take full advantage of Executive coaching?
Requirements: 250 words minimum initial post, 100 words minimum reply
DQ2 Why are people so hesitant to change? Read through Chapter 7 (Moore) and the Stages of Change and Effective Coaching Skills (Prochaska, 1994). What do co- workers/clients typically exhibit at each stage? Which one of the stages is the hardest for people to address? Think of an area in your life that you know you need to change. Where are you, in relation to the Stages, and how do you plan to change?
Requirements: 250 words minimum initial post, 100 words minimum reply
MSL665 CONFLICT RESOLUTION
Unit 6 Discussion
DQ1 In Chapter 9 (Moore) it discusses the role of the coach. As you are progressing towards holding a coaching session with a co-worker in week seven, discuss the co-worker you will be meeting with. What area of change is he or she seeking? What do you see may be some challenges from that coaching session?
Requirements: 250 words minimum initial post, 100 words minimum reply
DQ2 Helping your co-work develop goals and establish a vision is one of your key roles as a coach. Reflecting on Chapter 9 (Moore) what method will you use to help your co-worker set goals or cast a vision towards behavioral change? How do you plan to begin your coaching session?
Requirements: 250 words minimum initial post, 100 words minimum reply
MSL665 CONFLICT RESOLUTION
Unit 7 Discussion
DQ1 What is a generative moment? How do these occur in a coaching session? How does God use these types of moments in our own lives to change us?
Requirements: 250 words minimum initial post, 100 words minimum reply
DQ2 In Chapter 10 (Moore) several coaching skills are listed and defined. Based on the nine detailed in the chapter, discuss which two you would consider to be strong in and which two you plan to work on to master. What obstacles exist?
Requirements: 250 words minimum initial post, 100 words minimum reply
MSL665 CONFLICT RESOLUTION
Unit 8 Discussion
DQ1 You have covered a lot in these past eight weeks. Your new-found ability to impact others through coaching is now a tangible tool you can use. Based off of that growth in this class, discuss what you have learned. Share specifics and how those specifics will be applied both in your degree and also your place of employment (or future employment)?
Requirements: 250 words minimum initial post, 100 words minimum reply
DQ2 Prompt: Hebrews 10:32 tells us dealing with conflict can be difficult but it is a journey. Reflect on a Bible story about conflict and how God intervened. Compare that to many of the issues of conflict you have faced in your life.
Requirements: 250 words minimum initial post, 100 words minimum reply
MSL665 CONFLICT RESOLUTION
Unit 2 Assignment
Prompt: Chapter 4 (Moore) addresses how self-esteem can come into play when coaching someone. In order to help someone with his or her self-esteem, it’s importing in the coaching process to understand your level of self-esteem. Use the following link to assess your level of self-esteem:
https://www.how-to-study.com/study-skills-articles/raising-self-esteem.asp After completing the assessment write a 2-page minimum paper (750 words) addressing the following questions:
– What was your level of self-esteem?
– What current life factors positively or negatively affect your self- esteem?
– Is there any past experience that have affected your self-esteem?
– What are five things you can do to either raise or maintain your self- esteem?
– What methods would you use to coach someone with low self-esteem?
Requirements: Each paper submitted in this course must have a title page and a reference page. You are expected to reference and cite a minimum of two scholarly sources in each paper. Proper APA 6th Edition must be followed. If you need assistance with APA please refer to the “APA Student Paper” handout or visit Purdue Owl at https://owl.english.purdue.edu/owl/section/2/10/ .
MSL665 CONFLICT RESOLUTION
Unit 3 Assignment
Zoom Session #1 (100 points)
This is a great opportunity to practice your coaching abilities towards helping someone. It will be important that students follow the steps in order to accomplish this assignment. The coach will use the 5-D cycle to help the client/employee through a transformational process to meet their goals. Remember, THIS IS PRACTICE. Therefore, grading will be based on how the practice session is conducted. Through more and more practice you will grow in your ability to coach a co-worker/client through conflict or other issues.
This assignment is designed to help students begin to understand how to coach a co- worker/client by practicing how to walk that person through a process of personal growth. Students will work in teams (preassigned by the instructor). The “Lead” student for each group, as designated by the instructor, will be responsible for setting up the Zoom meeting. Students are encouraged to email and communicate with each other.
Two (2) separate Zoom sessions will need to be set up for this assignment. Each student will be responsible for uploading their “Coach” session into Canvas as their assignment.
Step 1 – For this Zoom session students are to review the 5-D Cycle of Appreciative Inquiry (5.2). Each person will play each role: Coach and Co-Worker/Client.
Step 2 – At the start of the video, please:
• Make sure to hit “Record”.
• Introduce each person and the role each will play in this Zoom session.
• When the student plays the role of the “Coach” that student must introduce the roles and what “goal” he or she will be helping the client/employee achieve, then proceed.
Step 3 – The process starts by securing an agreement between coach and co-worker/client as to what the co-worker/client wants to learn (topic choice) and how the client wants to learn it (method choice).
Step 4 – The Coach then will ask the co-worker/client questions as he or she works through all five levels of the 5-D cycle (define-discover-dream-design-destiny) related to his or her goal. The Coach will need to make sure he or she has read this chapter and understands how to use each step in the process to help the co-worker/client achieve the desired goal.
Step 5 – Once complete, end the recording. The recording will save automatically. Follow the instructions on Canvas to see how to submit the recording as your assignment.
Step 6 – Coach, once you have worked through the 5-D cycle and feel you have helped the co-worker/client with his or her goal, conclude by asking the co-worker/client “How can you use your faith to achieve this goal?”
Step 7 – Once the first recording is saved, start the next Zoom session and reverse roles. Repeat steps 1-6.
o No paper is due for this assignment.
o Each recording should be between 7-10 minutes each.
MSL665 CONFLICT RESOLUTION
Unit 4 Assignment
Locate the Case Study #1 from the Harvard Business Publishing course pack the Instructor sent to you.
After reading the case study, write a 3-page (750 minimum) paper on what advice would you provide Jennifer Ames if you were the expert assisting this organization with conflict resolution. How do you address the multicultural
issues? Do you agree or disagree with Jennifer’s decisions? Defend your response with a minimum two scholarly sources.
Address the four members in question: What should Jennifer say to each in order to correct the conflict?
Requirements: Each paper submitted in this course must have a title page and a reference page. You are expected to reference and cite a minimum of two scholarly sources in each paper. Proper APA 6th Edition must be followed. If you need assistance with APA please refer to the “APA Student Paper” handout or visit Purdue Owl at https://owl.english.purdue.edu/owl/section/2/10/ .
MSL665 CONFLICT RESOLUTION
Unit 5 Assignment
Prompt: There are many assessments that coaches use, initially or during the coaching relationship to support the client in creating greater self-awareness as well as a vision and goals. Chapter 8 (Moore) provides 13 different assessment. Locate one of these assessments and then administer it to a co-worker. After completing the assessment discuss it with the co-worker and provide insight into the results of the assessment. Make sure to share with your co-worker that you are doing this as part of your graduate class and that you are not a certified executive coach.
Write a 3-page (750-word minimum) paper about the assessment, the administration of the assessment, the data from the completed assessment, and what coaching recommendations or advice would you provide your co-worker. You can use additional information from the text to support your conclusions.
Requirements: Each paper submitted in this course must have a title page and a reference page. You are expected to reference and cite a minimum of two scholarly sources in each paper. Proper APA 6th Edition must be followed. If you need assistance with APA please refer to the “APA Student Paper” handout or visit Purdue Owl at https://owl.english.purdue.edu/owl/section/2/10/ .
MSL665 CONFLICT RESOLUTION
Unit 6 Assignment
Zoom Session #2:
This week’s Zoom assignment addresses the issue of handling conflict. Each scenario will feature a manager and an employee. Teams will remain the same from the first Zoom session in this course. Students on the team are encouraged to email and communicate with each other regarding date and time for the session to be held. If a group is assigned three members then each person must serve as an observer once (resulting in the need for three role play sessions).
ONLY RECORD ONE OF THE ZOOM SESSIONS FOR SUBMISSION
The exercise is designed for use in a two-person team. There are two scenarios included in the exercise, and the team should only work with one scenario at a time. For each scenario, one person will play the role of the Manager and one person will be the Employee. There will not be a need to have an observer, unless you are assigned a team of three.
If in a team of two, for each scenario there are role instructions for both the Manager and the Employee. Each member is encouraged to use the scenario checklist when they play the role of the Manager. In the first scenario the Manager reads his/her role, followed by the Employee.
Notes can be taken during the interaction or as a debrief based on what happened.
If in a team of three, the Observer should use this to take notes during the interaction within the scenario he or she is observing. For example, in the first scenario one team member reads the Manager role, a second team member reads the Employee role, and the Observers take notes.
Instead of having a debrief session, each observer will submit a written assignment as detailed below.
Case Study: Davidson, M. (2002). Saying what needs to be said: Role-Plays.
Step 1 – Prior to the Zoom session it is helpful if each student must read his or her role and understand what is taking place. Displaying a lack of knowledge of what your role and opinions are, based on the case study sheet, will affect your final grade for this assignment. It is helpful to decide ahead of time who will play which role for Scenario 1 and Scenario 2.
Step 2 – Verify which zoom session will be recorded and submitted by the group. This is to verify the role play took place. When ready:
Make sure to hit “Record.”
Introduce each person and the role each will play in this Zoom session.
Begin the role play. Each person reads his or her role (Manager reads first). Following both roles read, the Manager initiates the conversation. This can be done by asking the employee “How are you doing today?”
Step 3 – If there is an observer, he or she should turn off their mic and video. They should not be seen in the recording.
Step 4 – Let the process and conversation play out naturally between the Manager and the Employee following the reading of each role. The intent for each role is to understand the conflict and try to work through it.
Step 5 –The “Observer” role should be taking notes from the handout included in the case study (SCENARIO CHECKLIST).
Step 6 – Once complete, end the recording. The recording will save automatically. Follow the instructions on Canvas to see how to submit the recording as part of your assignment.
Step 7 – Once the first recording is saved, start the next Zoom session and reverse roles.
Repeat steps as needed.
Your “recorded” Zoom session should be between 5-10 minutes in length.
Each team member must include the team’s Zoom link on the final page of their assignment and must be under the heading “TEAM ZOOM SUBMISSION”. Failure to include the link on your paper will result in a 50% reduction on the papers final grade.
Write a 2-3 page debrief about:
• How did the session start out once the roles were read? What were your impressions of the role play?
• What were the issues? How was the conflict addressed?
• Provide evidence of what you observed, in the other person under the ‘To What Extent Did You…” Use these sections as a starting point in your assignment. Answer the following:
• What emotions were shown? By who and in what way?
• In what ways did either party express concern, support, judgement, empathy?
• Pick a role (Manager/Employee) – What would you have done differently in the conversation to address the conflict and then what solutions would you recommend improving the working relationship.
o Requirements: Each paper submitted in this course must have a title page and a reference page. You must include the Zoom link at the end of the written page (prior to the reference page). Proper APA 6th Edition must be followed. If you need assistance with APA please refer to the “APA Student Paper” handout or visit Purdue Owl at https://owl.english.purdue.edu/owl/section/2/10/ .
MSL665 CONFLICT RESOLUTION
Unit 7 Assignment
Zoom Session #3.
Section 1
Moore (2016) discusses in Chapter 11 how to begin conducting a coaching session towards helping others. Under the section Stages of Change and Effective Coaching Skills for Each several examples of the change one is coaching towards are represented.
Prochaska and colleagues (1994) taught that the stages through which people move are predictable and identifiable. They begin with the precontemplation stage during which they are not yet thinking about making change, all the way through to the maintenance stage where changes have been adopted as a way of life and are stable. The characteristics people exhibit at each stage are distinct and recognizable.
The five stages of change are:
1. Precontemplation (not ready for change)
2. Contemplation (thinking about change)
3. Preparation (preparing for action)
4. Action (taking action)
5. Maintenance (maintaining a positive behavior)
With your team mate in class you will read through the Coaching Case with Coach Carl and Wendy Well. This is a RECORDED Zoom session. Again, this is practice. Each person must record their own Zoom session when they are reading as Coach Carl. That Zoom session link must be included in the assignment. Place the Zoom link at the top of your assignment on page two, prior to starting your response to Section 2.
Section 2
Now it’s your chance to practice holding a coaching session with a co-worker. First, read through Chapter 11 (Moore) to understand how to conduct a coaching session. Your practice with your team mate should have prepared you and provided you ideas of how a session should flow. Second, meet with the co-worker to determine a time and a place to conduct your coaching session with him or her. You also want to ask your co-worker ahead of time about something in his or her life they have resisted to change. Third, conduct the coaching session. This week you have worked through the Coaching Case in Chapter 11 with your team mate, read through Chapter 11 (Moore) and the five stages of change, and have addressed multiple role play scenarios. You are now able to continue your practice in coaching and helping others. Forth, conduct a 20-minute coaching session with your co-worker, attempting to help him or her with the change they are seeking. TAKE NOTES DURING THE SESSION.
o Write a 2-3 page debrief about what you experienced and witnessed in your coaching session. Discuss what you observed and how each level of the Five Stages of Change was addressed. Answer the following:
• As the coach discuss what was the change issue the co-worker was seeking?
• Discuss the session. What emotions were shown? How did the co-work resist change?
• In what ways did you express concern, support, empathy?
• Discuss the Five Stages of Change and how you moved your co-work through each stage.
• What goals did the co-worker established (provide details of SMART)?
• Provide a debrief on what you learned the most about coach.
• Provide a debrief on what was a greatest challenge and something you would like to get better at.
o Requirements: Each paper submitted in this course must have a title page and a reference page. You must include the Zoom link at the end of the written page (prior to the reference page). Proper APA 6th Edition must be followed. If you need assistance with APA please refer to the “APA Student Paper” handout or visit Purdue Owl at https://owl.english.purdue.edu/owl/section/2/10/ .
MSL665 CONFLICT RESOLUTION
Unit 8 Assignment
Final Writing Assignment.
Assignment
Prompt: Over the past seven weeks you have gained some valuable knowledge related to coaching. The weekly lectures focused on how to develop and grow in the field of coaching. Specific attention was placed on such areasas motivation, self-efficacy, self-esteem, communication, and goals, along with such coaching practices as MI, AI, and the 5-D cycle.
o Examine what you have learned in this course and the specific areas to be utilized either in your current work place or a future career in professional or executive coaching.
o Discuss in detail each area listed above and how each will be utilized within your studies at the university or college you decide to obtain your Master’s degree from.
o An additional resource you are to explore is the International Coach Federation (https://coachfederation.org). Include a section in your assignment discussing this organization and how it will provide a benefit to your executive coaching.
o Finally, include a Christian Worldview. Locate a Bible verse and then discuss how you will use that verse when you are coaching.
o Requirements: The paper should be 6-8 pages (1,750-word minimum)
• Page 1 APA Formatted Title Page
• Page 2-7 Body of work related to the topic discussed
• Page 8 Reference page (a minimum of four scholarly sources, including the textbook must be both referenced and cited in the paper)
• Some examples of how you could approach this paper:
? You are discussing with your boss the seminar you plan to hold with the company regarding executive coaching.
? You are helping several coworkers work through the conflict they are experiencing.
• Proper APA 6th Edition must be followed. Please refer to the “APA Student Paper” handout or visit Purdue Owl at
https://owl.english.purdue.edu/owl/section/2/10/ for any APA assistance.
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