Week 3 Scenario- Imagine this scenario
Your Learning Team is a cybersecurity engineering team for a financial services company that sells investments to and manages investment portfolios for high-net-worth individuals.
Your organization just completed the migration of the account managers to a cloud-based, customer relationship management (CRM) software application. Your organization has integrated the cloud-based CRM with on-site investing and account-management systems to improve investment-product sales to existing and potential customers and for managing customer accounts and investment portfolios. Account managers are excited to use the new system, especially since it supports mobile device access.
Management hopes the new cloud-based CRM, integrated with the on-site software applications that manage customer accounts and investment portfolios, will help the organization generate more leads, increase sales, improve customer service, reduce the cost of sales for the organization, and increase revenue.
Your organization’s chief information security officer (CISO) is concerned about the new system’s security and its integration into existing systems.
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