How important are business processes to an organization?

DOC650 Technology and Business Process Improvement

Module 1 Discussion

DQ1 How important are business processes to an organization?

Part A. If business processes are so important:

Why don’t organizations document them and make them part of their “way of doing business,” or do they? if so, what do they call them?

Can an organization exist without processes?

Does it make sense to automate every process in an organization? Which ones might you automate? Which ones might you not automate? Justify your answers with references.

DQ2 Business merger impacts.

Part B: What happens to business processes when two large companies integrate (via merger) into one? How should they determine what to do with respect to business processes and associated information technology? Who are the participants in this determination?

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