Plan

Create a portfolio of communication documents based on the attached scenario by doing the following:

A.  Compose a motivational email to internal staff that discusses two advantages and two disadvantages of the product and explain how to mitigate the disadvantages should they occur.
(1-2 pages)

B.  Compose an informational email to external stakeholders (i.e., investors, shareholders) that discusses two distinct organizational and/or financial impacts the product will create.
(1-2 pages)

D.  Compose a persuasive letter to the business partner to discuss their challenges in meeting your production needs.
(1-2 pages)

E.  Compose responses to the customer complaint about the product that was posted on the companys social media page by doing the following:
1.  Develop a public response that acknowledges the customer complaint and improves the company image within the social media page.
2.  Develop a direct private message with a proposed adjustment (resolution) for the customer.

F.  Evaluate the communication strategies and methods (i.e., email, letter, blog, and social media) used in items AE by doing the following:

Explain how the communication strategies support or do not support the desired outcomes and provide examples to support your conclusion.
Explain how the four communication methods effectively or ineffectively serve the target audience and provide examples to support your conclusion.

G.  Acknowledge sources, using in-text citations and references, for content that is quoted, paraphrased, or summarized.

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