knowledge managment
PLEASE STICK WITH THE CURRENT REPORT WHICH IS ATTACHED IN THIS ORDER
This is the feedback that was given in regards to my report, the below areas are what I failed to achieve therefore can this feedback be considered and the correct information be added in the right sections in the rework
1. Engagement with Literature Skills
You engage with a very limited number of sources. Your in-text citations are mostly accurate. You should not provide page numbers for sources unless referencing a direct quote, however. There are also larger chunks of text that I would expect to see without any references. Your reference list is mostly accurate, though you should provide accessed on information for all URL sources.
2. Knowledge and Understanding Skills
You demonstrate major gaps in your knowledge. You show a lack of understanding of both knowledge managemtn as a disciple and relevant typologies. You provide a brief organisational profile, though this could have been developed further and included employee demographics. You show an appreciation of the differences between data, information and knowledge. I would like to have seen discussion of the transition process between them, including the 5Cs and 4Cs. You demonstrate awareness of Drucker as a relevant theorist but I would like to have seen reference to the idea of knowledge workers and his 1959 work. You draw on the work of Lewin and Kotter but these theories relate to change management, not knowledge management, and are not used effectively in the scope of this report. You demonstrate awareness of Nevis but not specifically the relevant typology. You present limited discussion of the SECI model and no discussion of Nonaka and Takeuchis typology. You also show awareness of Wiig and Davenport but not their typologies. There is no mention of Amidon & Skyrme, Quinn or Walsh & Ungson. Overall, you do not sufficiently demonstrate a clear understanding of relevant typologies or their application to your chosen organisation.
3. Cognitive and Intellectual Skills
You show limited attempt at critical evaluation. Your recommendation is appropriate, though I would expect to see more than one offered. The wording of it is clumsy and I would expect to see some indication as to how Samsung could go about actioning this recommendation.
4. Practical Application Skills
You demonstrate rudimentary practical application skills. You provide a SWOT analysis but this is not sufficiently focused on KM. There is also no discussion of this.
You should have discussed relevant support systems at Samsung, as required by the task brief.
5. Transferable Skills for Life and Professional Practice
Your communication is not where I would expect of Level 5. There are some formatting errors in your work. Please proof read to avoid issues like these. You also do not use paragraphs particularly effectively. The introduction to your report does not capture its purpose; in fact, in does not mention knowledge management at all. There is a lack of consistent focus on the specific task brief in your report generally. This has led to an ineffective, and confusing, structure. You do not capture key elements of the task brief. You do not provide, and have not presented, a knowledge management value chain. It is not sufficient to just discuss the four stages; you were required to produce a KMVC for your chosen organisation.
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