Change Management- Problem Map
Background: Sustainability transitions often take place through great, transformative changes (even if done incrementally). To become effective change managers, the first step is to identify the problem. Not everyone always sees a problem as a problem; some people might actually enjoy or be benefited by the current situation. In order to explain what is problematic about a complex situation, a change manager can first illustrate the contributing factors and systematic outcomes as a causal chain. A depiction of the causal relationships between the mentalities, behaviors, and structures that systematically lead to benefits of some stakeholder groups at the expense of others is a problem map.
Using the topic of income inequality in America. Use the Change Management Examples provided diagram as a model to map your chosen problem, replacing the generic categories in the text boxes with your problems contributing factors and outcomes. Refer to the reference attached as Leading Sustainability Transformations for more information about each factor.
In addition, write a brief narrative (no more than a page) to describe how the problem manifests (how it happens). Tell your audience (someone who sees your diagram, who is likely to be experiencing the situation) what the diagram is depicting. That is, explain the root causes, how they influence the actors, which activities the actors do or which infrastructures they build, and how they impact stakeholders. Explain the impacts by identifying the groups harmed and benefited in terms of Wieks five dimensions of impacts.
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