Process Improvement of the IRS Audit process

Instructions

Assignment #3: Assess aProcess: Key Performance Indicators, Process Improvement Tools, Techniquesand Risk Management (Week 6)

Purpose: 

The purpose of this assessmentis to be able to apply the concepts behind process improvement tools andtechniques to assess the key performance indicators of a process improvementproject. Thisassignment is the third of four assignments. that seeks to have thestudent apply steps of identifying a business process and improvingits effectiveness for organization  success.

Outcomes:

• The student will identify the KPI’s.
• The student will identify tools and techniques that can be used to assess successful performance of the process.
• The student will understand and identify the risks inherent to the project improvement and apply management skills and tools to ensure minimal risk is involved.
• The will improve written communication and critical thinking skills.

Instructions:

Using the instructor approvedidea from phase one of the series, update the process improvement idea byadding the following information:

• Create and explain a list of all key performance indicators that measure success for the project.
• Identify and explain  at least four process improvement tools and techniques that would best fit the needs of the process project under discussion. 
• Identify the risks and methods of minimizing their affect to the project.
•  Write a 2-3 page report summarizing the reasoning behind the creation of all the information provided in the four topics listed above.

Preparation for Writingthe Assignment  

Before you begin writing thepaper, you will read the following requirements that will help you meet thewriting and APA requirements. 

• Read the grading rubric for the assignment.  Use the grading rubric while writing the paper to ensure all requirements are met that will lead to the highest possible grade.
• Third person writing is required.  Third person means that there are no words such as I, me, my, we, or us (first person writing), nor is there use of you or your (second person writing).  If uncertain how to write in the third person, view this link:  .
• Contractions are not used in business writing, so you are expected NOT to use contractions in writing this assignment. 
• You are expected to paraphrase and NOT use direct quotes.  You are expected to paraphrase, which can be learned by reviewing this link:   .
• You are responsible for APA only for in-text citations and a reference list. 
• The expectation is that you provide a robust use of the course readings to support ideas, reasoning and conclusions.  
• You may not use books as source material. 
• When using a source document, the expectation is that the information is cited and referenced with a page or paragraph number.   Note that a reference within a reference list cannot exist without an associated in-text citation and vice versa.   

APA and writing is an importantpart of this paper and should be executed with the utmost attention to detail.

Review the grading rubric forthe assignment. The grading rubric allows you to see the different criteriawithin your assignment, the expectations of each requirement, and the pointvalues assigned to each requirement

Create a Word or Rich Text Format (RTF)document that is double-spaced, 12-point font.  The final productwill be between 3-4 pages in length excluding the title page and referencepage.  In completing the assignment, you will answer the questions innarrative form.  Write clearly and concisely.

Articles to be included when/if appropriate:

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